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Job Seeker Resources

Workforce Innovation Opportunity ACT (WIOA) Workers – SEMCA Region

The purpose of the Workforce Innovation Opportunity ACT (WIOA) of 1998 is to provide services—such as intensive counseling, career preparation, test assessment, training, job development and placement—to eligible adults and dislocated workers. The goal of these services is to promote high quality employment, job retention, increase earnings, and provide educational/occupational skills improvement.

This is accomplished through a comprehensive system that addresses the needs of low income adults and dislocated workers, where participants receive core, intensive or training services. Core services consist of information and resource tools available at the Michigan Works One-Stop Employment Services Center to assist job seekers in achieving their employment goals. Core services are intended to be self-directed and user friendly. Intensive and training services are provided to individuals in need of staff assistance and can include specialized assessments, case management, short-term training and other services

The client’s first step is Core Services. Core Services are self-directed activities that are customer-driven and include activities such as: creating resumes or cover letters, searching and applying for jobs, attending job fairs, or seeking information on and applying for other needed programs at the center.

If a client is unable to successfully find a job through Core Services, a WIOA career specialist will be assigned to help the client plan for and participate in a combination of activities leading to employment. More details on the WIA program and requirements is addressed during orientation and a one–on-one counseling session.

Low income adults and laid-off workers residing in Wayne County, excluding the city of Detroit are eligible to participate in the program. Eligibility must be met for:


  • U.S. citizen or eligible non-citizen
  • At least 18 years of age
  • Must be registered for Selective Service, if applicable
  • Adult customers must meet the income guideline determined by the Lower Living Standard Income Level (LLSIL) Guidelines.

Dislocated Workers

  • Has been terminated or laid off, or has received a notice of termination or layoff from employment
  • Is eligible for or has exhausted unemployment insurance
  • Has demonstrated an appropriate attachment to the workforce, but not eligible for unemployment
  • Unlikely to return to a previous industry or occupation
  • Result of a permanent closure or substantial layoff
  • Is employed at a facility, where the employer has made the general announcement that the facility will close within 180 days
  • Was self-employed (including farmer, rancher, or fisherman) but is unemployed as a result of general economic conditions in the community or because of a natural disaster; or is a displaced homemaker who is no longer supported by another family member

WIOA Youth Programs

WIOA Youth programs assist young adults to become effective leaders in the community. The programs aim to remove barriers that may prohibit youths from achieving their social, academic and professional goals.

At-risk high school students transition in and out of school by learning how to create an environment that builds positive relationships, provides an innovative curriculum, fosters personal discovery, increases self-esteem, and emphasizes the importance of cooperation, which leads to high school completion. WIOA Youth programs aim to ensure youths are given the necessary tools they need to succeed and have the knowledge needed to secure employment opportunities. Youth programs include:

  • Tutoring, study skills, instruction leading to secondary school completion, including drop-out prevention strategies
  • Connection to employment opportunities: Students are offered opportunities for subsidized employment; other students will be referred to unsubsidized employment opportunities generated by program staff
  • Leadership development opportunities: Youth can participate in leadership conferences and volunteer community service opportunities.

Youth between the ages of 16 and 21 who are considered low income, deficient in basic literacy skills, high school drop-out, homeless or runaway, foster child, criminal offender, or any individual who requires additional assistance because of a disability.

Welfare programs

Partnership Accountability Hope Training Program

Partnership Accountability Hope Training (PATH) is part of the Temporary Assistance for Needy Families’ (TANF) program. The Department of Human Services refers clients to this program, which is designed to help welfare recipients establish and maintain connection to the labor market. PATH is a curriculum-based program that provides case management and career counseling, employability skills, training, supportive services, and self-directed job search assistance. The program offers a supportive environment and prepares participants to apply for work and assists them in finding meaningful employment.

ACCESS works with Detroit Employment Solutions Corporation (DESC) and Southeast Michigan Community Alliance (SEMCA) region programs to fund its welfare program.

Program participants must be TANF recipients in Wayne County, including the city of Detroit; and must have been referred by the Michigan Department of Human Services. Services are available to limited English proficient clients from across Wayne County.

Refugee Support Services (RSS)

This program connects refugees to the Temporary Assistance for Needy Families (TANF) program through the Michigan Department of Human Services (DHS). Counseling and support is provided, along with employability skills, English as a Second Language (ESL) classes, acculturation, workplace English, and other sources to help refugees find and retain employment.

Participants must be enrolled in the PATH program.

Employment Services Program

The Employment Services Program assists individuals seeking help filing for unemployment benefits. Unemployed men and women have access to the library for self-directed searches of career-related information, business directories, online resources, job postings and other tools. Also, the self-directed resource room offers employability skills training, resume writing, testing and assessment services.

Job seekers and employers gain access to Michigan’s Talent Connect, an online-based labor exchange system accessed at Pure Michigan’s website, Individuals seeking employment can upload their resumes for prospective employers.

Eligibility is open to all job seekers.

Unemployment Assistance

To claim benefits, staff in the Self-Directed Resource Room can assist or guide job seekers who are filing for unemployment insurance benefits. All job seekers must submit their resume through Pure Michigan Talent connect at to satisfy the work requirement to claim their benefits.

Eligibility is open to all benefit claimant/applicants.

Learning Lab

The Learning Lab offers free structured classroom instruction in computer technology, keyboarding and Microsoft Office applications on a “first come, first served” basis.

Other training services cover basic computer skills, English as a Second Language (ESL), and GED preparation. These training services, offered on an individual basis, are customized to meet the needs of each student. Students have the opportunity to learn at their own pace in a supportive environment.

The Learning Lab is open to the community; however, priority is given to program participants.

Veteran’s Services

A veteran’s representative/counselor is available to assist veterans seeking employment in the ACCESS Learning Lab. Services include specialized counseling, resume writing, job information and referrals. 

Any veteran of the armed services is eligible to receive assistance.

Michigan Rehabilitative Services (MRS)

For individuals with disabilities that require workplace accommodations, Michigan Rehabilitation Services assists in evaluating, training and supporting persons to become productive employees.

Maria Enriquez (referral based)

Individuals with disabilities who are seeking employment can apply for assistance.

U.S. Department of Justice Civil Rights Division- Office of Special Council (OSC)

Job seekers who have been denied work or fired because of nationality, appearance, or accent have the right to file a charge of discrimination with OSC. The United States Department of Justice will investigate discrimination claims. For information, call 1-800-255-7688, or visit


Jobs & Workforce Development

Pure Michigan Talent Connect

Michigan Helping Hand

Career Education Consumer Report

O*NET™ Resource Center

Michigan Jobs & Career Portal

Michigan Rehabilitation Services

Labor Market Information

Veterans' Employment Services


Sponsored by The Talent Investment Agency, State of Michigan and other federal, state and county funding.
* A proud partner of the American Job Center Network * Federal Contractor. Equal Opportunity Employer &
Programs - Minorities / Women / Disabled Veterans. Reasonable accommodations will be made upon request.

1-800-285-WORK (9675)

TTY 1-800-649-3777