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Behavioral Health

The Arab Community Center for Economic and Social Services (ACCESS) Behavioral Health Department provides integrated care to clients in southeast Michigan. The division provides a comprehensive continuum of services including trauma-informed care by professionals experienced in working with priority populations.  

The ACCESS Behavioral Health adopts a holistic, bio-psychosocial modality with a goal of helping individuals access needed services. The provided treatment modalities include individual and family counseling, psychiatric services, case management and peer support. The center follows the person-centered planning protocols to provide its counseling services.  

ACCESS Behavioral Health offers a wide range of services for adults, children and families. Many of its services are directly related to issues that exist within the Arab American and immigrant communities, while others address issues in the community at large. The bilingual, multi-cultural staff provide services to approximately 4,000 patients annually.  

ACCESS mental health programs:

Customer Service Hotline 1.833.774.0002


Detroit Wayne Integrated Health Network (DWIHN) provides empowerment to people, serving over 75,000 citizens in Detroit and Wayne County. For Information concerning DWIHN Member Rights and Resources including DWIHN Member Handbook and Provider Directory visit OR CALL OUR 24 HOUR HELPLINE 1-800-241-4949.

DWIHN Office of Recipient Rights

Complaint Form

MDHHS Resources


Office of Recipient Rights (

How to Better Understand Your Mental Health Rights

Rights Information Handbooks and Podcast

ACCESS Behavior Policies:

Ability to Pay Policy

Advance Directives Policy

Assessments_Reassessments and Referrals

Case Management & Supports Coordination

Case Records Maintenance Review Retention and Destruction Policy

Consent to Treatment and Services Policy

Crisis and Safety Planning

Cultural & Linguistic Competence

Customer Service (CS) Enrollee and Member Appeals

Customer Service Policy

Data Breach Policy

Emergency Office Closure

HIPAA and Confidentiality of Records

Inclement Weather

Infectious Control Precautions Policy

Intensive, Community‐Based Mental Health Care for Members of the Armed Forces and Veterans Policy

Limited English Proficiency Policy

Member Grievance Policy

Outpatient Testing for Drugs of Abuse

Person Centered Planning and Individual Plan of Service Policy – Coordination of Services

Private Insurance Self-Pay for MH Evaluation and Treatment 

Psych Services & Use of Psych Meds

Psychosocial Rehabilitation Program - Clubhouse Policy

Referral, Coordination and Integration of Care

Safety Policies and Precautions and Client Responsibilities

Sample Medication

Screening and Access to Services Policy

Sliding Fee Scale

SUD MH Recipient rights Treatment with Dignity and Respect

Supportive Employment Program Policy

Tobacco Treatment Interventions Policy

Transition and Discharge Planning Policy

Treatment Interventions Policy

Universal Precautions Bloodborne Pathogens Policy


Woman in great mental health with the help of the ACCESS Behavioral Health Division.
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