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Quality Assurance and Research Programming

The purpose of this program is to ensure accurate and timely testing, and to continuously meet or exceed the stated or implied expectations of clients’ satisfaction and community needs through positive day-to-day interactions. The types of testing and evaluations include analytical, research, interpretive, calibration, and technical services.

Program Goals

  • Achieve excellence in the clinical and patient outcome process
  • Provide the highest quality care while supporting the strategic goals of ACCESS

Program Services

  • Providing all employees with the necessary knowledge, training and tools to allow for completion of work
  • Delivering quality services to mental health clients
  • Research and data entry

Target Group/Client Base

ACCESS mental health service recipients 

Funding Source

Family Counseling Budget 


Ana Dutcher, MBA/HCM, LBSW